Terms of sale

Version of November 1, 2026
Translation of the Spanish version, which prevails in case of discrepancy, unless a provision more favourable to the consumer applies.

These terms apply to the purchase of Seadromy credits. The seller is the person identified in the legal notice, who issues the invoices through Stripe, its payment provider.

What you are buying

Seadromy works with credits. Each calculation (passage, departure window, arrival, voyage, recalculation) uses the number of credits shown before you start it. Credits are sold in packs; the price and number of credits of each pack are shown before purchase. They have no monetary value, cannot be exchanged or refunded except in the cases set out below, and cannot be transferred to another account. Credits given away (on sign-up or as a commercial gesture) are not a purchase: they are not refunded.

How the contract is concluded

You choose a pack in the Credits section of the app.
You tick the box by which you accept these terms and ask for the service to begin immediately.
You pay on Stripe's secure page, where you can check and correct your details before confirming.
The contract is concluded when payment is confirmed: the credits are added to your account and you receive a confirmation email with the invoice and the link to these terms.

The publisher keeps a record of each purchase and of the version of the terms accepted; your invoices remain available in the Invoices section of the app. The contract may be concluded in any of the app's languages; the Spanish version prevails.

Prices and payment

Prices are shown in euros, including all taxes. Payment is made in a single instalment, by card or by another method offered by Stripe: Seadromy neither sees nor stores your card details. Pack prices and the number of credits for each calculation may change; such changes do not affect credits already purchased. In the event of a refund or of a payment dispute with your bank, the corresponding credits are removed from your account.

Validity

Purchased credits are valid for twelve months from purchase; credits given on sign-up, for twelve months from when they are granted. At expiry, unused credits lapse without refund; you are notified by email beforehand. The oldest credits are used first.

Failed calculation

If a calculation fails (technical error, no route found), its credits are returned to you automatically. A calculation that completes is payable, even if you are not happy with its result or if conditions change afterwards: a forecast remains a forecast (see the terms of use).

Right of withdrawal

If you are a consumer, you have fourteen calendar days from purchase to withdraw, without giving any reason, by writing to the publisher (show the address) with your account address and the invoice number. You may use the model form below, but you do not have to. By purchasing, you ask for the service to begin immediately and you acknowledge that each credit used corresponds to a service fully performed: you lose your right of withdrawal for credits already used. If you withdraw, the unused credits in the pack are refunded to you pro rata, by the payment method used, within fourteen days, and removed from your account.

Model withdrawal form

To the publisher of Seadromy identified in the legal notice, by email.
I hereby give notice that I withdraw from my contract for the purchase of Seadromy credits.
Date of purchase and invoice number.
Email address of the account.
Name of the consumer.
Date.

Conformity

The service is provided in accordance with its description and with the terms of use, which set out its limits. If a calculation is not provided in conformity with the contract, you are entitled, as a consumer, to have it brought into conformity (a new calculation or the return of your credits) and, failing that, to a price reduction or to termination of the contract, in accordance with the Spanish General Law for the Protection of Consumers and Users.

Complaints

For any complaint, write to the publisher (show the address): we reply within one month at the latest. Official complaint forms (hojas de reclamación) are available to you: ask for them by email. The publisher does not adhere to any alternative consumer dispute resolution body; if your complaint is not resolved, you may refer it to the competent Junta Arbitral de Consumo (consumer arbitration board) or, if you live in another country of the European Union, to the European Consumer Centre of your country, and we will then tell you whether we agree to take part in the procedure.

Business customers

If you buy for the purposes of a business activity, the right of withdrawal does not apply, the limitation of liability in the terms of use applies in full, and the courts of the publisher's place of residence have exclusive jurisdiction.

Governing law

These terms are governed by Spanish law, in particular Real Decreto Legislativo 1/2007 (General Law for the Protection of Consumers and Users) and Law 34/2002 (LSSI-CE). If you are a consumer, you keep the protection of the mandatory rules of your country of residence and may bring proceedings before the courts of your place of residence.